PRIVACY POLICY
Privacy Policy – Gravel Up North
Effective Date: May 2026
Welcome to Gravel Up North. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information when you use our website.
1. Who We Are
Gravel Up North is a cycling and bikepacking community and events platform based in the United Kingdom.
Website: www.gravelupnorth.co.uk
For any privacy-related questions, you can contact us at:
Email: [email protected]
2. Information We Collect
We may collect and process the following information:
Information You Provide
- Name
- Email address
- Phone number
- Emergency contact information
- Booking or enquiry details
- Any information submitted through contact forms or event registrations
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Respond to enquiries
- Manage bookings and events
- Send confirmations and updates
- Improve our website and services
- Send marketing emails (only where consent has been given)
- Ensure safety during organised rides and trips
We will only use your data where we have a lawful basis to do so under UK GDPR.
4. Marketing Communications
If you opt in to receive updates, we may send you information about:
- Upcoming rides and bikepacking trips
- Events and news
- Offers and promotions
You can unsubscribe at any time by clicking the unsubscribe link in emails or contacting us directly.
5. Cookies
Our website may use cookies to improve user experience and analyse website traffic.
Cookies may include:
- Essential website functionality cookies
- Analytics cookies
- Marketing or social media cookies
You can control or disable cookies through your browser settings.
6. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties where necessary, including:
- Payment processors
- Website hosting providers
- Email marketing platforms
- Event or accommodation partners relevant to your booking
All third parties are required to keep your information secure and confidential.
7. Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, or disclosure.
However, no online transmission can ever be guaranteed completely secure.
8. Data Retention
We only keep personal information for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal obligations.
9. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
For more information, visit ICO Website
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Gravel Up North
Email: [email protected]
Website: www.gravelupnorth.co.uk